Seki Kanetsugu - Zuiun Kiwami Santoku Knife 180mm

We allow returns within 7 days of receiving your goods.

For any questions regarding returns, you can always reach us at sakaijapaneseknives.sg@gmail.com.

 

Damages
In order for us to assess the situation, please check your order upon receiving it and get in touch with us straight away if anything is missing, damaged, or incorrect.

Items that are not damaged or defective cannot be returned to us. If there are any flaws or damages, kindly get in touch with us and provide video evidence that the product was flawed before being used.

Items with cosmetic damages (dents in the carton boxes) are not exchangeable. If you have any questions or issues with your particular item, please contact us.

We do not accept returns for sale items.

 

Returns
As soon as we've received and reviewed your return, we'll let you know whether or not the refund was accepted. If accepted, your original payment method will be instantly refunded. Please keep in mind that processing the refund may require some time from your bank or credit card company.

Your item must be unused, with tags attached, in its original packing, and in the same condition that you received it in order to be eligible for a return. The receipt of the purchase is also required.

 

You can get in touch with us at sakaijapaneseknives.sg@gmail.com to begin a return. You will receive instructions on how and where to mail your package if your return is accepted.

We won't accept returns for items that are sent back to us without initiating a return request.

Delivery: $20 islandwide

Don't cut on hard surfaces. Cutting on hard surfaces, such as glass or stone, can dull your knives. Instead, cut on a soft surface, such as a wooden cutting board.

Avoid twisting or prying with your knives. This can put stress on the blade and cause it to break.

Use mild soap and warm water. Avoid using harsh detergents or abrasive scrubbers, as these can also damage your knives.

Dry your knives immediately after washing. Wet knives are more likely to rust, so it's important to dry them thoroughly with a clean towel.

Store your knives in a safe place. Keep your knives sharp and safe by storing them in a knife block or magnetic knife rack.

 

Here are some tips on how to care for a blade made of SPG2, DLC Damascus:

• Hand wash only: Avoid putting your SPG2, DLC Damascus knife in the dishwasher, as the harsh detergents and heat can damage the blade. Instead, hand wash it with mild soap and water.
• Dry immediately: After washing, dry the blade immediately with a clean towel. This will help to prevent rust and corrosion.
• Sharpen regularly: SPG2, DLC Damascus is a very hard and durable steel, but it will still need to be sharpened regularly. Use a good quality sharpening stone or honing steel to keep the blade sharp.
• Oil the blade: To protect the blade from rust and corrosion, apply a thin coat of food-safe mineral oil to it after each use.
• Store properly: When not in use, store your SPG2, DLC Damascus knife in a dry, cool place. Avoid storing it in a humid environment, as this can increase the risk of rust and corrosion.

By following these tips, you can help to keep your SPG2, DLC Damascus blade in good condition for many years to come.

 

Here are some tips for caring for your pakkawood knife handle:

• Avoid exposing your knife handle to prolonged periods of heat or moisture.
• Wash your knife handle by hand with mild soap and water.
• Dry your knife handle immediately after washing.
• Oil your knife handle occasionally with a food-safe mineral oil to keep it looking its best.